What To Expect On Your ENT Visit
Who Is Dr. Park?
Board Certified in Otolaryngology – Head & Neck Surgery (ear, nose throat physician and surgeon), Dr. Park has been practicing in New York City since 1998. He handles all aspects of general otolaryngology with a particular interest in sleep-related breathing disorders. Affiliated with the renowned New York Eye & Ear infirmary, he is Clinical Assistant Professor of Otolaryngology at the New York Medical College. Dr. Park lectures frequently on obstructive sleep apnea to various departments and organizations, and instructs other practicing surgeons as well as residents in training on advanced surgical techniques.
A New York City native, he was a semifinalist in the Westinghouse National Science Talent Search while at Stuyvesant High School. After obtaining his BA with honors in biophysics from The Johns Hopkins University, he went on to receive his medical degree from the College of Physicians and Surgeons at Columbia University. His surgical internship was performed at Montefiore / Albert Einstein where he stayed on to complete his Otolaryngology training, where he was appointed administrative chief resident in his final year.
What Does Dr. Park Specialize In?
- Sleep apnea treatment
- Sleep breathing problems
- Snoring
- Sinusitis
- Sinus surgery
- Nasal obstruction
- Ear pain, hearing loss
- Hoarseness
- Throat pain
- ENT allergies
- Pediatric ENT
What Will You Get At West Side ENT?
West Side ENT provides a full range of unique services for all your ear, nose and throat problems.
Same Day Appointments
You don’t have to wait weeks to see Dr. Park for your ear pain or sinusitis. Through smart and efficient scheduling techniques, we are able to offer same day or next day appointments in most cases.
A Live Person On The Phone
We don’t use those annoying automated phone trees during regular business hours. You’ll get a friendly and smiling person on the other end that can assist you, usually by the second or third ring.
Financial Flexibility
We accept cash, checks, MasterCard, Visa or American Express. We can also offer payment plans for some patients without insurance coverage.
Fast and Accurate Claims Processing
We will complete, and submit all of your insurance forms for you electronically (or on whichever form that is appropriate) for all participating insurances.
Appeals and Pre-certification Services For All Covered Services
We take pride in managing your claims with 99% accuracy on timely filing and appeals submission processes to ensure that your claims are paid correctly and to ensure that any administrative mistakes made by your insurance or by our office doesn't end up costing you unnecessarily.
Direct Page System
Even though our office may be closed, the doctor is available to you 24 hours a day, 7 days a week. Just call (212) 315-9058 for directions.
What To Expect When Scheduling Your Appointment
When calling our office to schedule your first visit with Dr. Park, you can expect to be greeted by our extensively trained Patient Relations Coordinators. During the call, they are trained to answer any questions you have about the doctor, as well as provide you with general information about the medical services we offer. They’re also trained to ensure that you will get the most appropriate treatment for your particular condition.
Prior to your visit, our Patient Relations Coordinators will enter all of your basic information into our software database system so that you don’t have to duplicate this information when you get to the office. Our on-line patient registration can also help you to streamline this administrative process.
Our office coordinators are also qualified to perform a Complimentary Benefits check for you in advance, so that all of your financial concerns, if any, can be cleared up prior to you seeing the doctor, and before you incur any charges.
Because we know how important your health visits are to you, we perform a routine audit and analysis of our scheduling system to ensure maximum face-to-face time with Dr. Park. This is also why we’re able to offer you same day or next day appointments for your convenience.
Arrival At The office
Once you arrive at our practice you will encounter a beautifully appointed spa like environment and be welcomed by our team members who greet you with a smile.
In order to prepare your chart for your visit, a photocopy of your insurance card will be made and a summary of your complimentary benefits evaluation will be provided to you.
Dr. Park’s Treatment Philosophy
Dr. Park practices medicine with the firm belief that the human body has a natural ability to heal itself, and promotes a comprehensive, holistic form of treatment for all of the common ear, nose and throat ailments, including obstructive sleep apnea and upper airway resistance syndrome.
By taking time to know his patient’s life situations and extensive family history, he goes beyond just treating patients for routine ear, sinus of throat infections, but rather, in many cases, getting to the root cause of the condition.
He also combines the latest complimentary and alternative forms of therapy into cutting edge modern medical and surgical options.
No Interruptions During Your Visit
During your time with Dr. Park, he rarely, if ever, takes calls—even from other doctors (except in the case of medical emergencies or if he needs to consult with another physician about your care).
We’re Drug (Rep) Free
Dr. Park does not see pharmaceutical representatives in the office. This means that he has more time to spend with patients. He keeps updated on the latest advances in medications by reading the medical journals, not listening to pharmaceutical reps.
The Doctor Will Personally Call You With Test Results
As soon as your test result comes in, Dr. Park will personally call you with the results, even when it’s normal.
After Your Visit
Patient Education
Your treatment does not have to end after your visit with Dr. Park. As a valued patient with us you'll receive monthly e-newsletters, as well as audio recordings with other seasoned experts in nutrition, fitness and much more. Patients find these especially helpful in helping them keep fit and healthy all year long.
You may even get a call from one of our Patient Relations Coordinators checking to see how you’re feeling.
Also,
Long after your visit, our exceptional staff is always just a phone call away should you have any concerns, questions or requests.
Breathe Better
Sleep Better
Live Better
Today!
Dr.Park is the author of the forthcoming book, Sleep, Interrupted. This book reveals the #1 reason why so many of us are sick and tired and what you and your doctor can do about it.
Watch for it early 2008!
If you’d like to read what other NY Times best selling authors like Dr. Christiane Northrup, Dr. Dean Ornish, and Dr. Mary Shoman are saying about this exciting new book on sleep, visit our website at www.sleepinterrupted.com
