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Testimonials
What Our Patients Say About...
Our Office
Dr. Park
Their Surgery Experience
Us, In Their Letters
Our Office
Visiting Dr. Park’s office is consistently the best doctors visit I have in New York. My appointments take place on time. The staff is pleasant, and the waiting room was furnished in this decade. Add to that a likable doctor and you can't beat the experience. It is more like coming to a spa appointment.
-- Larissa Kosmos
I must tell you that your staff is excellent. Adrienne was very kind to me, and patiently answered all my questions. Your staff worked with me to ensure that I would be seen by you, even though I requested an appointment on such short notice.
-- Jessica G.
If I have any questions, I call Dr. Park’s office and the staff is very helpful and efficient. They find out the information and call me back right away.
-- Cristina Dee
I came to Dr. Park’s office at the recommendation of another doctor. The office facility is clean, organized and comfortable…A total communication of “caring-sharing” professionalism.
-- Lawrence Roston
The reception staff was courteous and kind and I like the attractiveness of the office and environment (i.e. music, colors…).
-- Elizabeth M.
This is the best doctor’s office I have ever been to…They go beyond all expectations.
-- Caroline Norris
I saw Dr. Park for a routine check-up and found the staff pleasant and professional. I also like the convenient location.
-- Roger Anderson
The staff at West Side ENT should be commended. They all were extremely sensitive to my concerns and about my treatment. They were also outstanding advocates when I was having difficulties with my insurance company.
--Allen Kam
I saw Dr. Park for wax removal. The office atmosphere was pleasant and very warm. They were courteous from the moment I walked in to sending me the patient registration via e-mail prior to the visit. The visit was expeditious.
-- John A.
There were smiles from the moment I came in. The practice was wonderful—very personal and attentive service.
-- Rachel Langley
I saw Dr. Park for my fatigue, and sleep disruption. The practice is EXTRAORDINARY! As a former cancer patient, I’ve been to lots of doctors. This is the most well run office I’ve ever seen. I was happy with their e-mailing forms in advance, and being on time…
-- Irene Burns
…staff is quite impressive, on the phone and in person. They’re organized, efficient, and friendly. The practice is excellent overall.
-- Robert B.
My daughter hates to go to the doctor but your staff made her so comfortable that she did not complain once. We are very happy with the courteous and efficient service provided to us. Everyone is helpful, and nice to deal with. I will recommend friends.
-- Lesha Harmon
I have been extremely satisfied with their office. The staff is friendly, patient and knowledgeable. I have referred two of my students to Dr. Park.
-- Carol P.
The staff was very courteous and professional. Made us feel welcome and comfortable. More offices should have staff like this!! I'm overly satisfied with their services.
-- Jose Jimenez
Women at the front desk were unbelievably polite and friendly on the phone and in person. A pleasure to deal with.
-- Victoria B.
The entire staff is a joy! They are extremely competent, friendly and sincere. I would recommend anyone (and I have) to come and be blessed by your practice!!
-- Ellie Hoch
My experience has been wonderful since the 1st phone call. The receptionists are even more delightful in person than they were on the phone.
-- Jennifer Albans
Thank you very much for your most exceptional and outstanding services! I feel that I am truly privileged to have both such and excellent physician and most attentive staff during my visit. With every best wish for you and your continued good health and success.
-- William K.
This is the most welcome I've ever felt in a doctor's office. I often feel nervous and out of place in a doctors office, but not here. The staff is warm and helpful. I felt totally comfortable.
-- Mario Hyacinth
I just wanted to say what a pleasure it is to come to your office. The staff are friendly and professional, and Dr. Park is smart and really takes time to explain everything. The office space is always pleasant and inviting. What a difference these things make!
-- Nicole M.
Unparalleled excellence is the kind of care and attention I received during my visit to West Side ENT. The staff far exceeded all expectations of courtesy and attention towards their patients!
-- Nancy K.
Dr. Park's medical practice is the best I have ever experienced. I was treated like a person with individual needs and concerns, not just another patient. Dr. Park and his staff are outstanding.
-- David Z.
My experience was great! The place is spotless; the staff is polite, efficient and professional.
-- Yi S.
Dr. Park's office was great. I loved how easy it is to get an appointment as well as how automated the whole process is.
-- Homa S.
Everyone in Dr. Park’s office is very pleasant and reassuring. I urge you or your friends to make an appointment if you or any if you or any of your friends have any ENT issues!
-- Donna Welensky
Adrienne and Cynthia were warm, professional, and competent. Dr. Park was also warm, professional, and extremely knowledgable and willing to answer any of my questions. I was very impressed with the office and staff. Thank you for making my visit so pleasant. I would not hesitate to recommend you to any one seeking care in this area.
-- Sandra C.
Dr. Park, thank you for everything, from the moment I came in here to the moment I left, I only experienced the best care and service. You guys are truly running a great practice.
-- Shawn D.
Dr. Park’s staff members are both helpful and extremely polite. I actually enjoyed my visit to his office. This is not something I can say of many past doctors’ visits. I highly recommend Dr. Park, as I already have done to handful of my friends.
--Thomas M.
Dr. Park’s office and staff have made me feel at ease when going to the doctor. I am happy to tell all my friends about Dr. Park and his excellent staff.
--Sam S. Goldstein
I have never been so impressed during a doctor’s visit. Revolutionary!
--Christine S.
Most efficient and friendly service around. We would not go to any other doctor’s office; they truly are the best team.
--Kim & Carl Shiraishi
From the moment I spoke on the phone to make an appointment with Dr. Park, everyone in the office was so pleasant and helpful. It is not like that in most other doctors’ offices.
--Suzanne G.
Dr. Park
When I made an appointment to see Dr. Park I had been suffering from a loss of smell and taste that had resulted several months earlier from a severe sinus infection. Steroidal nasal sprays and oral steroids had not helped in any material way. An ENT specialist at the medical group where I have my GP was suggesting surgery for a deviated septum.
Dr. Park explained a connection to me between my smell/taste impairment and a recent shoulder injury, middle-aged weight gain, and a lack of energy during the day. After examination, he indicated I was at risk for sleep apnea and acid reflux. His recommendation for a treatment regimen was surprisingly simple: don’t eat dinner or drink alcohol less than two or three hours before bed, get more exercise, and get more sleep. I appreciated the time he took to explain the connections, and thought these were all worthwhile objectives, but was skeptical of their impact on my sensory problem. I was stuck on an apparent casual relationship between my sinus infection and my loss of taste and smell and not the bigger picture he was talking about.
I adopted a program, and while I made more progress on some objectives than others, I started to realize the benefits within two months. Most importantly, my sense of smell and taste began to recover; in addition, i began to lose weight, felt I was getting deeper sleep and was more refreshed in the morning. I have continued with these lifestyle changes for a total of about six months and am now back o about 95% of my previous level of smell and taste acuity. The program has now become part of my regular program and hope the improvements become permanent as a result. I am impressed with the success of Dr. Park’s holistic approach and the contrast to traditional approach of taking medicine or undergoing surgery first. I would happily recommend Dr. Park to others.
--David B.
Eager to feel better, I had taken every possible test from every type of physician seeking an answer to my ills. But it was not util I met with Dr. Park that I was able to understand the common connection and cause of my symptoms: disruptive sleep due to obstructed air passages. Blocked air passages in my throat had me unconsciously choking for air at night – turning what is the body’s restorative process into a stressful fight to breathe. This fight to breathe every night was causing serious disruptions in other parts of my body. I am grateful for Dr. Park’s expert diagnosis of sleep apnea, which has me well on my way to not only getting restful deep sleep, but healing my body whole. Thank you.
--Rainikka Corprew
I came back to Dr. Park’s office today, even without insurance coverage for a variety of reasons:
1. Dr. Park’s staff is friendly, efficient, professional, and very accommodating. I am most impressed with his superb staff.
2. Dr. Park, unlike most practitioners, takes ample time with his patients. He explains things clearly and at length. He even makes personal phone calls to follow up with me!
3. I appreciate his holistic approach to problems. He is obviously very knowledgeable in medicine, but also has a keen interest in the whole person.
By far, Dr. Park and his staff represent the most positive medical consultation experience I have had to date.
--Mauricio C.
I was having a difficult time talking at length and presenting publicly because my voice would give out and/or I constantly expelled a lot of mucus. I consulted many ENTs, some of whom appeared in Top Doctors in the Northeast, without any lasting success before finding Dr. Park.
Dr. Park’s comprehensive examination and careful explanation have changed my life. I am sleeping better, have no mucus, and am regaining my voice prowess. All this is happening with a minimum of medication and no treatment demands interfering with my daily routine. Also, Dr. Park’s prophylactic advice has allowed me to finally enjoy the spring without symptoms of hayfever.
--Donald Ralph, Esq.
Dr. Park is extremely knowledgeable and informative. He takes great care in explaining medical conditions thoroughly so that patients without medical backgrounds can comprehensively understand. I have enthusiastically recommended Dr. Park to friends and family.
--Nancy K.
The massage chair was a unique touch and an unexpected stress relief. But it was Dr. Park himself that was so different from other doctors: truly listening to and addressing my concerns without writing them off or placating me, taking the time to explore all possible options regarding the nature of my visit, I left the office with awareness and the knowledge of how to achieve and maintain health. In addition, what separates Dr. Park are the follow-ups, the newsletters, and the surveys. Best Wishes!
--C.Y.
The doctor phoned me HIMSELF to check how I felt on the evening following my surgery earlier that day.
– Wade Smith
Dr. Park spent a lot of time asking good questions and getting to know me….
– Lawrence W.
Dr. Park took his time explaining everything…He gave me peace of mind.
– Mihaela Mastei
I saw Dr. Park for my laryngitis….He is very friendly and informed and willing to take the time. If his diagnosis of sleep apnea is right, this may be the cause of my problems of 20 years standing and I may be able to help my family members who are suffering from this same problem.
– Kay C.
I value not only Dr. Park’s prompt and effective advice and treatment but also his preventative advice.
– Roger Anderson
I value Dr. Park’s experience as an ENT doctor and I am grateful to find someone as talented as him.
– Sherzetta Spencer
I saw Dr. Park for my probable sinusitis. Dr. Park took genuine interest in my condition and took his time (didn’t rush me out). He was also very knowledgeable and available when I needed to speak with him on the phone.
– Hope Bernstein
I saw Dr. Park for my sinus problems. Dr. Park was very helpful and understanding of my concerns.
– Rachel Langley
Dr. Park was clear and concise in his evaluation and very gentle and informative about what he was doing.
– Karen Beattie
I value Dr. Park’s being able to see the “other” health problems as links in the same chain—namely high blood pressure, my acid reflux, my allergies…
– Irene Burns
Course of treatment on my vocal cords will give me back my High C! For opera singers it is imperative to have a great ENT team, I have one here at West Side ENT. Grazie!!
– Rosario Castronovo
The Doctor is current and does his homework. Asked about my family history (which every doctor should do, but in reality many don't) and is PASSIONATE about his work. This passion inspires confidence in the patient (me) and takes a potentially scary undertaking and makes it manageable. He listened to me but more importantly Dr Park heard me and answered all my questions. Thank you.
– Ilyse G.
My very first visit to West Side ENT under the very capable and competent hands of Dr. Park was both enlightening and rewarding. A condition I've suffered with since the teen years will finally be addressed and resolved.
– Ellen Williams
I became Dr. Park’s patient at the recommendation of a friend for my persistent sore throat. Dr. Park was very patient, explained things well, answered questions, etc. He seems to be on top of his game.
– John Keller
Awesome competent Doctor! A+
– Carsten Kelm
Dr. Park is a friendly and soft spoken person. If I have a question I always feel free to ask him. And he'll explain to you very clearly. He will follow up with the patient and ask them if everything is okay after surgery. Dr Park is a person you will feel very comfortable and confident in him.
– Cristina Dee
After the use of the medication prescribed by Dr. Park it was like almost instant relief. I thank him immensely.
– P.C.G.
Thank you Dr. Park. It's both an honor and pleasure to be able to express my gratitude.
– Steven Gil
Dr. Park is an excellent Doctor. He takes time to explain every step of the consultation and procedures! Excellent!!
– Jose Jimenez
Besides breathing better than I have in years, Dr. Park helped me when I had no insurance and was very sick. He gave me samples when I could not afford them so I could get well. He is truly merciful and gracious.
– Ellie Hoch
I saw Dr. Park for my sinus pain, pressure and chronic post nasal drip. I wasn’t rushed and appreciated being educated about my condition.
– Pamela T.
From my first visit, I could tell Dr. Park was a great doctor because he spent a lot of time with me to clearly explain about sleep apnea, cutting edge treatments and current research. He was also patient as I bombarded him with questions—always treating me like an intelligent individual rather than “just another patient”.
– Allen Kam
Dr. Park was knowledgeable and explained my problem in a very understandable manner. He explained the medication he was prescribing and what to expect while using them. Overall a very good experience and absolutely someone I will refer others to.
-- Claudia Smith
I value not only Dr. Park’s prompt and effective advice and treatment but also his preventative advice.
-- Roger Anderson
Dr. Park was very informative and understanding when it comes to the patient.
-- Andrew Lopez
Dr. Parks patient to doctor rapport is exemplary with genuine concern for the health and well-being of his patients.
-- Nancy K.
Dr. Park has worked to cultivate a personal relationship with my wife and myself. In a world where the Dr./patient relationship is extinct Dr. Park and his staff revive that relationship and made me feel comfortable. Dr. Park and his staff are outstanding.
-- Dave Z.
Dr. Steven is very experienced and knows what he was talking about. I found him also extremely nice and patient, unlike most other doctors in New York who are either “too busy to care about you” or just trying to rip you off.
-- Yi S.
After seeing several doctors it was very comforting to find Dr. Park. He was thorough in his examination and clear in his explanation of my condition. Its very nice to find a doctor that takes the time to listen closely to his patients concerns and address them all completely. Thanks Dr. Park!
-- John P.
My ears are my livelihood! When I walked into Dr. Park’s office I couldn’t hear out of my left ear. After my visit, I am better than ever and I want to thank Dr. Steven Park and his lovely front office for restoring my hearing and making this doctor’s visit a pleasure in his beautiful new spa like suite!
-- Alix Redmonde
Dr. Park- Thank you so much for your excellent care of Brandon Kerns. We felt like you truly cared and did everything possible for him during his recent illness. Thanks to your care, we were able to enjoy our vacation and get back to our normal routine. He is doing very well and feels great. God Bless You!
-- Linda Norris
Dr. Park was extremely knowledgeable, patient, and informative.
-- Barbara C.
When Dr. Park prescribed Imitrex for a sinus migraine, I was very skeptical. I've never had a migraine in my life, it was amazing, one pill removed all my symptoms.
-- Kathryn Kalaijian
Dr. Park went beyond my initial reason for the visit. He asked me a lot of questions to try to figure out the cause of other problems I was experiencing. He's very knowledgable, warm, and caring. He seems to be an expert in his field.
-- Irene R.
Dr. Park was very thorough with my ear, nose, and throat exam. He helped me really understand why I was feeling clogged in my ears and the reasons behind me being tired. It was fluid in the nose area that caused the clogged feeling, not earwax. I have a slight case of acid reflux, which causes me to not get a proper night’s sleep. He told me about some ways for me to change my daily habits to improve my conditions, versus prescribing medication.
-- Devika Kapur
My visit with Dr. Park was very informative and precise. He gave me peace of mind about a lot of worries that I had. Thank You!
--Stacey Abreu
Doctor Park really listened to me. He took the time to figure out what the real cause of my symptoms was. Thank you Dr. Park!
--Matthew P.
My visit to Dr. Park and his office was the best I have ever experienced in a medical setting. I am a 51-year-old businessman who has seen several ENT specialists over the years, I found Dr. Park to be the most knowledgeable and helpful, while also having a wonderful bedside manner. He took the time to explain, in terms that I easily understood, what he found and recommended for treatment.
--Thomas M.
I am happy to say that I am completely satisfied with the treatment received from Dr. Park. He is the best doctor that I have seen to date (and I am 82!).
--Sam S. Goldstein
Dr. Park was very thorough with helping me solve my hearing problem. My visit was a great experience. The staff was very friendly and welcoming as was Dr. Park. The massage chair was a great touch.
--Karla Morante
My visit was a good experience all around. I couldn’t believe how easy it was to get an appointment. The staff was very professional and friendly. Dr. Park was thorough and patient, explaining not only the details of my case, but also giving me important context by showing how the evolution of the human head could explain my circumstances. I would highly recommend him.
--Grant Neely
I made an appointment with Dr. Park to have my ears cleaned. Instead of cleaning them and wasting my time and money, Dr. Park was honest enough to tell me that it wasn’t a necessity because they were fine. Dr. Park was also was kind, knowledgeable, and very efficient. I was able to get back to my office on time. The staff was very friendly as well and I really appreciated it. Thank you very much Dr. Park.
--Sherri C.
Dr. Park is exceptionally knowledgeable and a phenomenally multi-skilled, multi-talented physician. I recommend him very highly and with no reservations to anyone with ear, nose, and/or throat problems.
--Vasiliki Kritsonis-Kolla
Dr. Park delivers excellent and friendly service, takes good care of his patients during and after the visit, and is very thoughtful and helpful in explaining the symptoms in a very clear manner. It is also easy to get in touch and follow up with Dr. Park. My visit was the best experience I have ever had visiting a doctor in New York City. Patients feel at ease while visiting Dr. Park and there is a peace of mind that we will be taken care of and responded to in a timely manner. Thanks and keep it up!
--Preeti S.
Their Surgery Experience
I brought my daughter to see Dr. Park a while back at the suggestion of my primary care physician. Since then I’ve been very pleased at how nice all of the office staff has been especially how effortlessly the office handled everything-from scheduling the sleep study to booking surgery.
I’m also pleased at how quickly my daughter recovered after her adenoidectomy and tonsillectomy. I was a bit worried because my other family members who have had their tonsils removed by other physicians had experienced extensive recovery times. But my daughter was feeling fine and drinking and eating well in no time.
– Christal Mason
I am thankful that you have taken a keen interest in diagnosis and treatment of sleep apnea, allowing your patients a much greater chance at achieving a cure or treatment he/she can comply with and be happy about. I have discussed this with many physicians in the NY area and it is not rare for many to ask what this (UPPP using the coblation technique) is!
Following a few weeks of healing and the swelling was eliminated, I began to feel an immediate difference in my energy levels and wakefulness. I no longer feel exhausted halfway through the day and needing a nap right after lunch. Also, I can't make a snoring noise even if I try!
– A.D.
Since the very successful operation... I'll have two hours more of my life every evening and night, more energy during the whole day, especially for more activities such as reading, watching movies and driving.
– Jarret Schecter
There is a strong sense of concern for my well being not only from Dr. Park, but his staff, as well. I had a procedure on my nose that has helped me breathe clearly as never was the case before. The results are better than I could have imagined.
– Etienne Bernstein
During my hospital stay and recovery period, Dr. Park was extremely attentive and I always felt he was accessible and highly competent.
– Allen Kam
My daughter Lillian needed ear tubes…The process and procedure went smoothly and successfully.
– Sarah W.
Amazing Experience. No pain until second week and ever so slight. The most amazing part of Amanda's recovery is she stopped snoring and tossing the same week of surgery. She's gone from waking up 8 times a night to once or none. Thank you. Thank you.
– Amanda B.
I became Dr. Park's patient about two years ago. Since having a septoplasty and turbinectomy has improved my breathing and decreased the frequency of my sinus infections.
– Carol P.
I’m dizzy now from all the oxygen going through my nose. Pain? What pain? Thank you Dr. Park and the awesome staff who made my life better in every way.
-- Ilyse G
I am writing to say thank you to you and your entire staff. The care that my son, Justin Solak, experienced from you is the best I have ever seen from a doctor. From the beginning you listened to our concerns, gently elicited answers from a teenager and kept us informed through the process of a sleep study and subsequent surgery. Your care and concern (besides the fantastic care you showed Justin) are what truly make you such a great doctor. Almost immediately after the surgery Justin was waking up in the morning feeling more refreshed and was not as hyper or sleepy as he used to be. Adrienne in your office was so supportive and never tired of answering my many pre-surgery questions – thank you! All members of your staff have always been kind, patient and helpful. Thanks again.
-- Vera Bullock
Dr. Park has truly given me a gift. I’ve been able to breathe much better as a result of the surgery, and the quality of my sleep has improved dramatically. I would highly recommend Dr. Park to any of my friends – he is extremely knowledgeable, personable, responsive, and professional. His staff is also among the most courteous and friendly I have ever encountered. Thanks for a great experience, and of course, great results!
-- Watcharatorn Chookhare
To put it simply, Dr. Steven Park is an excellent physician and surgeon, ENT or otherwise. From the initial consultation on my obstructive sleep apnea, to discussion all available options, to pre-operative preparation, to the operation itself, post-op, etc. and to follow-up appointments, even over 1 year after the operation, his skill, expertise, care, and concern for the patient is obvious, and in my experience, unparalleled. He and his staff were always available to answer any question or address any concern (particularly immediately before and after surgery, which can be the most stressful for the patient and their families), and operate a well-run, friendly, and professional practice that other doctors in the city should use as a model for their practices. I have enthusiastically recommended Dr. Park to many friends, colleagues, and even to strangers! Or to anyone who mentions or asks about an ENT doctor recommendation or ENT issues, and all have had equally good things to say about Dr. Park. I am grateful that I was referred to Dr. Park for my sleep apnea two years ago, and am thankful for everything that he has done for me -- truly life-changing.
--Phillip M. Meyer
Sleep apnea has a way of creeping up on you. I had no idea that my sleeping problems could be fixed. I tried everything from changing mattresses to sleeping pills to stress therapy. Your newsletter pointed out to me that there was help for my condition. Dr. Park was very patient and explained each step of the UUUP surgery. I remember waking up after the surgery and realizing it took much less effort to breathe. I am now ten months past the surgery and can sleep much more soundly and wake up refreshed. Thanks again for all your help.
--Eric Ramme
Doctor Steven Park has been exceptional in identifying my obstructive nasal condition and counseling me through the process of undergoing septoplastic surgery. I was hesitant at first, but through a sleep study analysis and educational conversation, I was glad to have chosen to undergo surgery. I became much better when I exercise and I am getting the best sleep of my life. West Side ENT was able to deal effectively with some bumps that came up with my insurance coverage, and was extremely accommodating at every office visit. I highly recommend Dr. Steven Park and the West Side ENT Group if you are looking to improve your lifestyle.
--Albert Cheung
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